Returns Policy

Thank you for shopping at Betty Box Pleat.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund, only the cost of the product will be refunded/exchanged not the cost of postage.

Before you return a product, please make sure that:

The product was purchased in the last 30 days

The product is in its original packaging

Please contact us before you send the product:

By phone number: 0421759582

By email: bettyboxpleat@gmail.com

By visiting the returns page on our website: www.bettybp.com.au

Send the product with its original packing to:

 PO Box 50 PIALBA 4655 Queensland

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Betty Box Pleat.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 0421759582

By email: bettyboxpleat@gmail.com

By visiting this page on our website: www.bettybp.com.au