Delivery Policy

Flat Rate shipping

Our Flat Rate Shipping is available to Australian Residents only (residential or post box addresses).

Standard Parcel Post:  $6.95 

Orders over $100.00 = free standard parcel post.

Express Parcel Post:   $10.95

Orders over $150.00 = free Express post.

International residents - Please contact us to arrange a quote for shipment to your country.

Who do we use?

Depending upon your location we will use either Sendle or Australia Post. If you have a particular preference for either of these operators, please ensure you place a note on your order. If there is no preference noted we will choose the quicker option based on quotes provided by both operators.

You can follow your parcels via the following tracking sites:

Australia Post:

https://auspost.com.au/parcels-mail/track.html#/track

Sendle:

https://try.sendle.com/tracking

When is it sent?

Unless advised, all our items are shipped within 2 business days of receipt of payment.

Same day express post cut off time is 10am.  All our parcels are sent with tracking.

Delivery Times

You have a choice at checkout to select either Express Post (Australia Post only) or Standard Parcel Service (Sendle or Australia Post)

Express Post time frame is dependent upon where you reside in Australia however it is generally within 2-3 business days once lodged with Australia Post

Standard Post time frame is dependent upon where you reside in Australia however it is generally within 7-12 business days once lodged with Australia Post/Sendle. Please note that Australia Post will not investigate a standard parcel service until a time period of 14 days has elapsed.

Please allow for regional, state and national public holidays as these will impact on delivery times.